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Help Center

FAQs

FAQs

Got a question in mind? We've got all the answers to clear the confusion.

Safety Agents

What if your guards steal my belongings?

Why should I trust your safety agents?

How do 56 Secure's patrol agents ensure your peace of mind?

What if your safety agent behaves rudely with me?

What kind of emergencies do you respond to?

Do you provide female bodyguards as well?

Where do you recruit your guards from?

Who are PSARA certified security guards?

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AI Camera

What all can your AI camera do?

What if someone tries to tamper with my camera?

Can I install your camera outdoors?

Does your camera need a wifi connection?

Does the AI need training?

Can it run all the AI features simultaneously?

What are the optimal working conditions for the camera?

Does the camera require batteries or a power connection?

Will the 56 AI Camera keep functioning while the Internet is down?

How many cameras can I use under one account simultaneously?

How many faces can the AI Cam recognize?

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Privacy

How secure is my data?

What all information does 56 Secure have access to?

Who all can view the footage/recordings?

Where are the footage/recordings stored?

Does 56 have access to my footage?

Do we share information with any third-party sites?

Will you use my data to train AI like Nest and Arlo?

Can someone else monitor my camera like Ring?

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Troubleshooting

I'm unable to use 2-way communication from my phone?

I selected a particular option but there is no response in the app?

What if there is a delay in the live stream footage in the app?

Will the AI Cam work when the internet is down?

Installation and Hardware:

How far can I place the camera from the router?

What if I have to place the camera far away from a power outlet?

Can multiple apps access one camera?

Event Notification, Alert & Recording:

What is the recording length of an event?

How quickly can the AI Cam start recording when it detects an event?

Can I customize the notifications?

How quickly can the AI Camera send out a push notification when it detects an event?

Storage

How many days of video can be stored?

What will happen when the SD card is full?